Returns & Exchanges

At Naturally Canada, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, you can return unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn garments in their original eco-friendly packaging, ensuring all designer tags remain attached.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing