Frequently Asked Questions

Everything you need to know about our sustainable Canadian fashion and policies.

Where are your products manufactured?

At Naturally Canada, we prioritize local craftsmanship. Over 90% of our apparel is designed and manufactured within Canada using ethically sourced, eco-friendly materials.

What is your return policy for clothing items?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.

How long does shipping take within Canada?

Standard shipping typically takes 3-7 business days depending on your province. We also offer express shipping options at checkout for faster delivery.

Are the materials used in your fashion line sustainable?

Yes, we focus on high-quality natural fibers including organic cotton, Tencel, hemp, and recycled wool to ensure our footprint remains as small as possible.

Do you offer international shipping?

Currently, we ship to Canada and the United States. We are working on expanding our logistics to include international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and Shop Pay for a secure checkout.